My Pottery Ltd.
Terms and Conditions for Courses and Pottery Sessions
Please read these terms and conditions, your booking and attendance confirms that you have read and agreed with them.
Contract of Sale
Once you have booked a course/session, your contract with My Pottery Ltd. Is formed. We do not accept refunds. However in case of courses that are booked a month or more in advance – if the customer cancels up to 2 weeks from the course start date, no cancelation fee will be charged. Cancellations made within 2 weeks but up to 48 hours from the start date will incur a cancellation fee at half the total cost of the class. Cancellations made within 48 hours from the start date the fee payable will be the whole course amount. If the purchaser is unable to attend, they may substitute another person to take their place (lower age limit for tuition on the wheel is 10yrs)
These Terms & conditions apply to bookings paid for with our gift cards. My Pottery Ltd.
Gift cards are valid for one year from the date of purchase.
Course fees must be paid in full before the commencement of the course.
If a session is cancelled by My Pottery Ltd, an alternative date/time will be offered. If for any reason My Pottery has to cancel a course, it reserves the right to do this up to and including the date of the course, but will of course give attendees as much notice as possible, and a full refund or rescheduling to a future course where possible.
If a participant fails to attend all, or any part of the course, the course fees cannot be refunded.
Please be on time for all classes/courses.
If a participant arrives late, it is at the discretion of the tutor to allow their attendance if other students learning is disrupted. No extra time can be given for catching up.
My Pottery is careful and professional in handling /firing/storing precipitant’s work, however the nature of clay work/ceramics and the processes of glazing/firing can be unpredictable, technical failures can occur for which trained staff cannot be held responsible.
Collecting fired ceramics
Participants will be emailed when their work has been fired, approx. 4 weeks after completion of their items (although this may vary depending on firing schedule)
Attendees are asked to be as prompt as possible in their collection, to avoid the storage area getting overcrowded thus cutting risk of damage to finished work.
If work remains uncollected after 4 weeks My Pottery Ltd. reserves the right to dispose of it.